We just returned from a trip to Africa that spanned South Africa, Botswana, Zimbabwe, Zambia, Kenya and Tanzania. It was a trip of a lifetime! So well organized by Jen. She listened carefully to our thoughts, provided excellent feedback, and then put together a wonderful adventure for us, that included tours, hiking and safaris. Having a travel agent with recent and years of personal experience in these countries, and with great suppliers, contributed to a very high-quality experience. In a nutshell, the trip was wonderful!
Marci and Michael S / Regina, Sask. / Cape Town (South Africa), Chobe (Botswana), Victoria Falls (Zimbabwe), Nairobi (Kenya) & Tanzania / Nov 2024
We had an amazing holiday! Your expertise, knowledge and incredible planning made our trip fantastic. We saw all the animals we were hoping to (even the wild dogs!). The only problem is I think I’ve been bitten by the Africa travel bug and cannot wait to go back lol. I have never met nicer people while traveling than the people of Botswana, South Africa, and Zimbabwe. I will certainly recommend you to anyone who is going on their first safari or trip to Africa!
Thank you again for everything you suggested and planned for us. It truly was amazing.
Joann & Terry P / Langley, BC / Victoria Falls & Botswana / Nov 2024
Absolutely Fabulous Jen! We saw your work at every turn, and we must thank you for your precise attention to details that made our travels go so smoothly and so successfully. Can’t thank you enough.
Barry and Cathy G / Grasswood, Sask / Victoria Falls & Botswana / Nov 2024
We very much enjoyed working and planning with you for our 3 week trip to Africa. You were professional, knowledgeable and easy to communicate with. Thanks for facilitating our amazing safaris in Tanzania and Botswana, and for providing your firsthand knowledge of great camps there. We saw so much wildlife and learned so much about the local environments and people. We felt very supported during our trip, safe, and the “trip of a lifetime” you put together for us was everything we had hoped for and more! Thanks, Jen. We will gladly recommend you to any friends who are interested in Africa.
Carol and Doug T / N Vancouver, BC / Tanzania, Victoria Falls (Zimbabwe), Botswana / Oct-Nov 2024
Jen ... I appreciate everything that you did to make our adventure spectacular - and it was!
Your very good listening ear, over all the months we worked together, was obvious from what we experienced - you nailed it! When and if we had problems you were there for us, even when you were enjoying your very own adventure with your family. This speaks volumes to your level of professionalism and true understanding of customer service. You were kind and very patient when dealing with five different people tastes, of what we expected. The experience for Laurelle was more than we expected and I know she is overwhelmed with the adventure. As Charly put it - this wasn't a vacation - it was an adventure! For this I thank you from the bottom of my heart and will indeed recommend you and your organizations services going forward.
I trust you will see that we were completely satisfied from the "personal" comments above. Your very happy client - Debbie
Debbie M. / Crofton, BC / Tanzania / October 2024
What a great trip!! Saw some amazing sites, had amazing guides. The only negative was it was very tiring on a couple of days that we had to do a lot of traveling. overall fantastic experience and a big thank you to you.
Stu and Nancy B / Birmingham, Alabama / Sept 2024 Peru & Ecuador
Thank you so much for your help and knowledge with putting our Tanzania safari vacation together. It was incredible! With your expertise, we planned a safari trip of a lifetime to Tanzania. A package was provided to us with a detailed itinerary, country information, country visa, packing suggestions and all. Everything was very well organized. Staying mostly at Asilia properties, we had a vacation beyond our wildest dreams! Thank you Jen!
Karen & Paul P / Thunder Bay, ON / Tanzania / June 2024
Just wanted to quickly let you know that our trip was amazing! It truly exceeded our expectations, and everything went smoothly and as planned. It was an unbelievable experience we will never forget. Thank you for everything!!
Michele & Kevin W / Okotoks, AB / Tanzania July 2023
We are back and had the best trip!!! Many laughs and stories from our adventure. Jason, who usually is ready to come home, felt the trip went by quickly, and he enjoyed every moment of it. Now he’s wanting to do another part of Africa one day. Thanks again for creating a truly seamless and stress free holiday for us.
Theresa, Jason, Sam & Sophia / Calgary, AB / Tanzania & Rwanda August 2023
Shail and I wanted to extend our deepest gratitude for the impeccable trip you planned for us from 28th October to 2nd November. Witnessing the Great Migration, encountering so many animals (not to mention two hunts and lots of babies), the exhilarating Hot Air balloon tour, and reaching Shira Camp 1 on Kilimanjaro were absolute highlights. You nailed it!
Every pickup and drop-off was orchestrated perfectly. The entire experience at Namiri Plains, especially with the Asilia team, was outstanding. The open photography vehicle was genius and was the envy of all other tourists in the backcountry. We loved the food and accommodations. Being remote and all the way on the East allowed us to avoid crowds of Jeeps and be one with the animals. Our guide, Anderson, truly enhanced our time in the Serengeti. His knowledge, enthusiasm, English, charisma, and understanding of animal behaviors were unparalleled. One of the best guides we have ever had.
Furthermore, our hiking guide Charles' vibrant energy made our Kilimanjaro climb memorable. Being led by someone who had done it 300+ times allowed us to relax and enjoy the journey.
While Namiri Plains was a stellar experience, Lake Duluti Lodge fell bit short in terms of staff service and food quality, although the room was beautiful. I know there were only a few options available at the time of our booking. It was a truck back to the mountain but very convenient to our departing flight to the Serengeti. Plus, the town of Arusha had a great shopping.
Once again, thank you for crafting such a memorable journey for us in record time. This was truly a trip of a lifetime. Your attention to detail (where to sit on the plane), combined with the excellent recommendations, made this trip truly special. We will definitely be using your services to bring the rest of the family over to Tanzania on our next trip.
David & Shail H. / Ridgefield, CT / Tanzania Oct-Nov 2023
Apart from some coolish and wet weather early on, the trip was fantastic. Our 4 days in Capetown were amazing, so much to see and do. And it was interesting to be in the city when South Africa won the rugby World Cup. The waterfront was a mass of celebrating people. The safari lodges were exceptional but the game drives were the real highlight. We got up close to all of the big five and all the other common (and not so common) African animals. And we really enjoyed the knowledge gained from the rangers and trackers.
It was truly a once in a lifetime experience and we want to thank you for helping make it the best it could be. Take care and wishing you a Merry Christmas.
Craig & Fran M / Calgary, Alta / South Africa, Victoria Falls, Botswana / Oct-Nov 2023
Thanks Jen for working with Kelly to plan our Tanzanian adventure. It far exceeded our expectations! Everything went so smoothly: the connections, the camps, the service, the food, the safaris. We have so many wonderful memories and we are so grateful to you for all you did to make this trip happen. Thank you!
Rudy and Louise F. / Fort Saskatchewan, AB / Feb-March 2024
"From our initial contact with Jenn she was attentive, listened to our wants and created our amazing African Adventure. The entire trip far exceeded our expectations! Thank you so very much for this unforgettable wilderness experience".
Maureen & Dave W/ Kingston, ON / Kenya & Tanzania / Feb 2024
Yes, we are finally back from our African Adventure to Tanzania, and it was everything you said and much more. The trip you arranged for Shirley and I was perfect and well planned out. The Lemala Camps were well run, the staff were amazing, the Chefs prepared wonderful meals, the scenery was beautiful, but best of all were the knowledgeable guides and the fantastic and abundant animals. We were at 6 different locations and each one of them were very unique, but the best one of all was Nanyukie Lodge. Our accommodations there were outstanding, as were the staff and the meals, and the Sundowners, as well as driving through the Great Migration where we saw thousands of zebras, and wildebeest, and lions and cheetahs, and great herds of elephants, lots of packs of hyenas, dozens of hippos, and on and on. We feel very fortunate to have met you, and very appreciative of your care and attention to all of the details of the trip. We would be more than happy to recommend your services to any people that are considering a trip to Africa.
Once again Jen, Thank you for everything, and keep In touch.
Shirley and Lorne K. / Calgary AB / Feb - March 2024
Jen, we had such a great trip. Thank you for organizing and making it magical
Heather & Ron B / California / Tanzania & Rwanda Feb 2023
We thoroughly enjoyed our trip of a lifetime to Tanzania and Rwanda. Heritage Safari Company and Jen Lubey did a fantastic job organizing our vacation. Accommodations were absolutely fantastic. Guides were very knowledgeable and personable. We saw everything we expected and so much more. Africa is amazing! 10/10! Bucket list complete!
Wendy & Jack J / Edmonton, AB / Tanzania & Rwanda Feb 2023
Jen, we also think you hit it out of the park. To send 4 people across the world and get it so right is a great testament to your work and knowledge!!! Thanks for another “trip of a lifetime
Les and Jodi S / Tanzania, Kenya, South Africa & Namibia / Jan - Feb 2023
You hit it out of the park for us! Thank you seems a bit inadequate. I/we are changed forever! Having never used a travel agent before at this level, it is without a doubt what made our trip so streamlined and smooth. You dotted all the i’s & crossed all the t’s. Your patience from start to finish was so appreciated. All the cakes and wines along the way were so thoughtful. Your check ins to see things were going smoothly were very much appreciated as well. Thank you for all your expertise and suggestions, we loved every ounce of our trip! Even the small airplane rides! A great suggestion to get to places quicker, giving us so much more time to immerse ourselves & relax in our forever changing settings 5/5.
Jenine & Chad P / Tanzania, Kenya, South Africa & Namibia / Jan - Feb 2023
Everything you planned for us definitely exceeded our expectations. We certainly were surprised by the high quality of Asilia’s camps, coordination with drivers at every transition. We were so pleasantly surprised by how wonderful all the staff and accommodations were. The safari guides were great. The camp staff were so attentive - much more so than we are used to. The amount of food was overwhelming and very healthy and they ensured I had vegetarian and pescatarian options at all meals. We were grateful to always have our drivers / guides waiting for us on arrival, and staying until the planes lifted off, at each location switch. That was so reassuring, especially for our first time to such a foreign adventure. We felt so taken care of. It was all unreal. I think that about sums everything up. It was such an incredible, once in a lifetime adventure for us both. Thank you so much for everything, Jen. We will not hesitate to recommend you and Heritage Safaris to anyone who asks who we used. Again, many, many thanks!
Marjorie & Dave P. / Prince Rupert, BC / Kenya & Tanzania / Jan – Feb 2023
This Africa trip organized by Jen Lubey & Heritage safaris exceeded our expectations. Jen had everything organized perfectly. We were able to experience varied accommodations and all were exceptional from bush camps to boutique hotels. The services provided by all the staff everywhere were exceptional. We highly recommend Jen Lubey & Heritage Safaris as a safari planner. Not only did she keep in touch throughout our trip, but she planned special occasions to mark both our anniversaries while we were away. That was over and above what was expected and very much appreciated. Thank you, Jen for making our Africa adventure so memorable. And the African suppliers also helped make the trip go so smoothly.
Janet and Dennis D – Calgary, AB / Tanzania, Victoria Falls, Botswana & South Africa / Aug-Sep 2022
We are so lucky to have been referred to Jen by our friends, who had worked with her a couple of years ago. Jen and colleagues organized a truly magical and memorable honeymoon trip for us in South Africa. Jen is friendly, very knowledgeable, communicative, and caring. She created a personalized and well-paced itinerary based on our described interests. Every part of our trip was perfect, thanks to Jen's attention to detail, as well as the incredible guides and members of the hospitality industry we met along the way. We can't wait to start planning our next adventure with Jen!
Brian and Liz F - Pittsburgh, USA / Feb-March 2022
Thank you so much for making our trip an experience of a lifetime. Your attention to detail in very aspect resulted in a completely stress-free, enjoyable and exciting vacation for us. We appreciated your meticulous itinerary, walking us through it before we left and answering any and all questions we may have had. Knowing we could contact you at any point in time on the journey if need be was also appreciated. With a journey as complex as our safari you made it all happen seamlessly
Sirkka & Rick V – Calgary, Alberta / Tanzania & Zanzibar / October 2022
We want to share with you the extraordinary service that you provided in planning our Tanzania safari and Zanzibar island tours. Your knowledge of Tanzania, tour packages available and accommodation recommendations far exceeded our expectations. Your thoroughness and attention to details provided us with the confidence that we made the right decision in using Heritage Safari Company and the amazing African suppliers you recommended. Your continued follow-up on our flights and status throughout the booking process was fantastic. Our tours and accommodations were amazing! Thanks.
Lorraine and Andrea – Etobicoke, Ontario / Tanzania & Zanzibar / October 2022
We thoroughly enjoyed our once in a lifetime trip to Botswana and Victoria Falls with the Heritage Safari Company. Jennifer’s choice of lodging and activities was excellent and she kept in touch often to check how we were doing. The food was amazing everywhere and the fact that we had private game drives for the Botswana safaris truly enhanced our experience
Monica C & Benoit G – Calgary, Alberta / Botswana & Zimbabwe / October 2022
We recently enjoyed our second travel adventure with Jen Lubey, to Colombia this time, and it was as fantastic and memorable as our trip to Africa a few years ago. Jen takes care of every detail and all arrangements went as smoothly as can be. She makes sure her clients are well taken care of and also shows consideration and care for the wonderful guides, drivers, and other providers. Our accommodations were first-rate (sometimes well beyond first-rate), the food was great everywhere, and we found the Colombian people to be warm and welcoming. Our days were packed with a wide range of interesting experiences and we enjoyed learning about the culture and history of this fascinating, beautiful country.
David and Susan B. - Victoria, BC / Colombia / Feb – March 2020
We booked our Tanzanian safari with Jen, Heritage Safaris.. I doubt we could have encountered a nicer, more professional service provider. Jennifer was absolutely terrific. She developed an itinerary that included the Tarangire reserve, the Ngorongoro Crater, the Central Serengeti, and the Northern Serengeti. Jennifer's attention to detail was outstanding. The lodgings were superb, the food was excellent, the lodge staff were very engaging, and the two driver guides assigned to us over the course of the seven days were wonderful, with a particular nod to Godwin, our driver/guide for the first four and a half days. His knowledge of Tanzanian history, its culture and the Masai tribe especially, was highly informative. This man has a passion for his country and in particular, the bush. He's also got a great sense of humor. Honorable mention goes to our second driver/guide, Jackson who made sure we saw not one, but two migration crossings across the Mara River, a truly spectacular event. The variety of wildlife we encountered was extraordinary, including lion, cheetah and leopard. For my son & I, this was the experience of a lifetime. I highly recommend Heritage safaris, and in particular, Jennifer Lubey!
Karl K / Toronto, Ontario / Tanzania Safari / August 2019
Your amazing planning created a trip without flaw. Everything was perfect. Everyone was perfect. We even kept up with the young guys. Ordering prescription goggles was the best decision for under water sights were clear. Thank you again for your precise planning.
Shirley U – Conifer, Colorado / Ecuador & Galapagos / December 2018
Thank you again for arranging another wonderful, exciting and spectacular trip. You have made our adventures so enjoyable and worry free, plus you always go the extra mile to make it that much more memorable. This trip to Peru to see Machu Picchu, Cusco, the Sacred Valley, and the Andean Explorer train to Lake Titicaca exceeded our expectations. And then there was Ecuador! In Quito you were instrumental in initiating the local travel company in finding my old home, which we visited and was so very emotional. We also visited the jungle close to where my father worked, and the unforgettable trip to the Galapagos. This was our third trip arranged by Jen Lubey, and because she does such an awesome job, we are planning yet another trip with Jen and Heritage Safaris in 2018. Looking forward to another trip of a lifetime!
Sietske E & Stan C / Calgary, AB / Peru, Ecuador & the Galapagos / May-June 2017